Public Service to be saved by digital engagement?

Using the Devon Local Authority area and demographic as a model, an assessment of this authorities annual social and economic benefits potential for public service digital engagement with citizens has currently reached a staggering value in excess of £2.4billion. Realisation Read More …

Health records on your own Facebook-style page

AN ambitious hi-tech £11m plan to allow any doctor or nurse to access a patient’s information from anywhere in the country is being launched by Islington health chiefs. Patients will have their own Facebook-style  health records page or app, detailing Read More …

Digital Citizen Centred Healthcare Critical for Reform

Citizen centred healthcare is part of a shift in focus which has drawn increasing interest in recent years, highlighting the importance of incorporating citizens’ needs and perspectives into care delivery. The citizen’s engagement with their care is now considered a Read More …

UK GDS Identity Assurance

Identity and access management is one of the most challenging aspects of securing citizen, and from a National Health Service perspective patient, engagement on-line with services and information. This especially important when the engagement extends to on-line access to highly Read More …

eMail Highlights a Data Protection Conundrum

eMail poses some interesting challenges from the information governance perspective, challenges that have been carried forth since the birth of personal computing and early misjudgements made in establishing this new computing concept. Personalisation Personal, or moreover the personalisation of user Read More …