Health and Care Innovation Expo
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
In March 2014 Expo was re-launched, hosted for the first time by NHS England. Innovation Expo showcased innovations that have helped bring about change, renewal and improvement in the NHS and the wider health and care community. Attendees were inspired by what they saw and learnt.
At Health and Care Innovation Expo attendees can:
- Be immersed in the latest thinking in health and care and hear from leading experts in transformation, innovation and health policy
- Take effective innovative ideas back to their organisations and communities
- Develop the tools they need to make changes to the commissioning and provision of services to provide the highest quality care and better outcomes for patients
- Discover the latest technological innovations and how these are improving health and wellbeing
- Experience and learn how to support NHS renewal and improvement
- Explore how new approaches to patient participation are transforming commissioning
- Learn more about integrated approaches to health and care
- Build meaningful connections and grow their network
Expo 2014 attendees immersed themselves in the latest thinking in health and care and heard from leading experts in transformation, innovation and health policy. The 2014 Health and Care Innovation Expo highlights included:
Hundreds of speakers delivered an outstanding programme across the two days. The Community stage shared the latest insights from the health and care sectors, from voluntary services and from overseas. The Living Room stage brought together some surprising people to discuss and debate the issues of the moment in the Expo Uncut sessions.
Everyone attending Expo was automatically enrolled in the pop-up university and built their own syllabus from a range of high quality seminars and workshops. The aim was to give people the knowledge and tools they need to make a positive change in their own organisation. Themes included commissioning for outcomes, widening care in the primary sector, future models for delivery, case studies from the North, living well for longer, leadership for change, House of Care.
Future Care Zone
This zone demonstrated how technology is improving patient care now and in the future, both in terms of self-management and in the way patients access health and care services. Real life settings – a living room, GP reception and consulting area, pharmacy and hospital, illustrated the patient journey and how services such as online appointment booking and electronic prescriptions support that journey
This showcased the latest digital products aimed at improving the public’s experience, delivering excellent service to customers and empowering patients to manage their health and care. Attendees could explore and feedback on the new GP choice tool, finding the right care tool, symptom checkers and dementia chat service, and see how to transform patient pathways into a digital experience. EgBot also made an appearance; an engaging animated character experiencing the new online world of health and care from the patient’s perspective.
This area focused on how to unleash innovation and #peoplepowered approaches to improve health and wellbeing. Activities included conversations with patient leaders, people with lived experience, children and young people and specialist providers. There were opportunities to hear about the benefits of listening to patient voice and to find out how to work with local communities to transform health and tackle health inequalities. Additionally there was the chance to add your voice, perspective or feedback to the graffiti wall or visit the ‘values in action’ seed bank to plant a pledge, example or idea that you would like to see grow. A full schedule of conversations and discussion opportunities over the two days was posted on the community notice board at the entrance to the space.
Dementia Café #dementiacafe
The Dementia café gave delegates the opportunity to drop by, learn more about the work being done and participate in a range of interactive sessions/ presentations around dementia. This informal café replicates the Alzheimer’s initiative to run dementia cafés throughout the country. Presentations and regular Dementia Friends sessions took place throughout the day.
This was a chance to experience over 30 of the most innovative approaches to healthcare IT. Demonstrations and debates in the Entrepreneur Zone included the Clinical Digital Maturity Index (CDMI) and Open Source Programme. There were presentations on how the recent CDMI refresh supports the NHS in benchmarking their progress to digital maturity and improving patient outcomes. Suppliers and Trusts involved in Open Source also presented updates.
Social Command Centre – A new way to hear your patient’s voice
The opportunity to open a digital window on patients’ needs, desires and views in real time with a Social Command Centre; giving people the chance to learn more about all the real-time untapped social data from their region, their patients, as well as their facilities.
NHS England at Expo
NHS England’s stand gave delegates the chance to experience live demonstrations of the House of Care tool. Colleagues from across the organisation, including national directors and programme leads, were available to discuss a range of issues.
The voluntary sector at Expo
The Health and Social care voluntary sector strategic partnership was highly visible at Expo. It currently consists of 22 voluntary sector organisations and consortiums with a reach of over 400,000 grassroots organisations. The partnership supports the voluntary and community sector to engage in improving health and care, works together to reduce health inequalities, and creates strategic relationships between the Department of Health, Public Health England and NHS England and the voluntary sector. They also do vital work to bring the voluntary sector voice into national policy making and implementation.
Be part of the NHS Change Day phenomenon
Every delegate who attended Expo had the chance to get involved in the Change Day movement as it attempted to get half a million people to pledge to make one small positive change to improve NHS services. There was a large NHS Change Day stand with the theme of Change Day Park incorporating a Speakers’ Corner where anyone could share their stories of change, as well as a live streaming session connecting with other pledgers around the country.
NHS England Excellence in Participation Awards
The first ever NHS England Excellence in Participation Awards were presented at Expo. They received over 200 nominations from patients, service users, carers, volunteers, members of the public and staff of health and care organisations. Categories included: Excellence in Public Participation, Individual Participation, Insight and Feedback and the People’s Awards.
Kate Granger Award
The inaugural Kate Granger Awards took place at Expo in partnership with NHS Employers. The awards recognise individuals or teams who deliver outstanding compassionate care. In particular, recipients demonstrated innovation, high-quality management and leadership; approaches that have a real impact and can be replicated in other organisations.
Camp Expo was a place to meet like-minded people, share your success stories, the dilemmas you face at work and your dreams of improvement, a chance to meet contacts, be inspired and get moral support for your work for health care professionals. Camp Expo was an ‘unconference’ where delegates could bring their pitch and all they had to do to get involved is start talking or join-in with the other attendees.